Terms and Conditions

1. Agreement to Terms

By accessing or using Good Stuart's services ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access our Service.

Good Stuart operates two distinct services, and these Terms cover both:

• (A) Website & Lead-Generation Service. Professional websites and pay-per-lead delivery for service-based businesses (Sections 2.1, 3, and 4).
• (B) Public-Sector Opportunity Service. An application-only service that finds public-sector and federal contract opportunities (RFPs, RFQs, ITBs and bids) matched to a client's business, assesses which are worth pursuing, and optionally prepares the response on the client's behalf (Sections 2.2 and 3B).

These Terms apply to all visitors and users, including businesses that create profiles and agencies or advisors that subscribe to the RFP service. Where a provision references a specific service, it applies only to that service.

2. Service Description

2.1 Website & Lead-Generation Service

Good Stuart provides a platform for service-based businesses to create and maintain professional websites. This Service includes:

• Professional website design and hosting
• Custom business profile pages
• Lead generation and contact form functionality
• Search engine optimization (SEO) services
• Optional custom domain setup
• Analytics and lead tracking

This Service operates on a pay-per-lead basis. You are not charged any setup fees, monthly fees, or maintenance costs. You only pay when a qualified lead contacts you (see Sections 3 and 4).

2.2 Public-Sector Opportunity Service (RFP Intelligence)

Good Stuart aggregates publicly available solicitations (RFPs, RFQs, ITBs and bids from schools, municipalities, counties, housing authorities, universities, hospitals, special districts, nonprofits, and state and federal agencies) across the industries our clients serve, including construction and the building trades, facilities and grounds services, IT and professional services, insurance and employee benefits, and federal supply. We present them with estimated values and, for clients, the issuing entity, deadlines, requirements, contacts and source documents. Clients may also engage Good Stuart to prepare a branded response. Detailed terms are in Section 3B; key disclaimers are in Section 9.

3. Payment Terms (Website & Lead Service. RFP fees are in Section 3B)

3.1 Fees

This Service is billed on a pay-per-lead basis. Applicable rates, including any pre-purchased credit pricing, are set out in the written agreement or order confirmation provided to you before your account is activated.

3.2 Payment Methods

We accept payment via credit card, debit card, and ACH bank transfer. All payments are processed securely through Stripe.

3.3 Billing Process

• For pay-as-you-go customers: Your card will be charged within 24 hours of receiving a qualified lead
• For pre-purchased credits: Credits will be deducted from your account balance
• You will receive an email notification for each lead and charge

3.4 Refund Policy

Refunds may be issued for leads that do not meet our qualification criteria. Refund requests must be submitted within 7 days of the lead being delivered. Pre-purchased credits are non-refundable but do not expire.

3B. Public-Sector Opportunity Service (RFP Intelligence)

3B.1 Access, Subscriptions & Fees

Access is provided under a written agreement, billed securely through our payment processor (Stripe). Fees, whether a recurring program fee, per-response fees, or both, are set out in that agreement and confirmed before your account is activated. Recurring fees renew automatically until cancelled in accordance with Section 3B.7.

Access is offered by application only. Good Stuart may limit the number of clients admitted per industry, state or territory, may accept or decline any applicant, and may change fees on a going-forward basis with notice.

3B.2 Nature of the Opportunities

Opportunities are aggregated from publicly available government and procurement sources. Good Stuart does not originate, sponsor, control, or endorse any opportunity, and is not affiliated with the issuing entities. Deadlines, requirements, contacts, scope, and availability are set by the issuing entity and may change, be extended, be withdrawn, or be cancelled at any time. You must independently verify every detail against the official source solicitation before relying on it or submitting a response.

3B.3 No Guarantee of Results or Income

Estimated values and ranges shown on the platform are illustrative projections, not guarantees. Actual contract value depends on scope, pricing, term, renewal and the award itself, and may be materially different or zero. Access to opportunities is not a promise of business, selection, or award. Good Stuart does not guarantee that you will qualify for, be selected for, win, or profit from any opportunity.

3B.4 Your Responsibilities

You are solely responsible for: your licensing, registrations, bonding and eligibility to bid; the accuracy and completeness of your proposal; your pricing and supplier or partner relationships; and compliance with each solicitation's rules, conflict-of-interest provisions and submission requirements. You are always the signatory. Every certification, affidavit and representation in a response is signed and made by you, not by Good Stuart. Good Stuart is not your broker, agent, fiduciary, or advisor and does not represent you before any entity.

3B.5 Response-Preparation Support

When engaged, Good Stuart organizes the requirements, drafts the response, builds the compliance matrix, prepares the forms and assembles the submission package. Where you instruct us to, and where the issuing entity permits it, we will also lodge the completed submission on your behalf. You retain full control of pricing, technical input and final approval; nothing is submitted without your written approval, and you remain responsible for the accuracy of what you approve. Good Stuart does not guarantee any award and is not liable for outcomes, for deadlines missed because of late input or approval, or for errors you approved.

3B.6 Permitted Use & Confidentiality of Member Data

Entity names, contacts, deadlines, documents, and other member-only ("gated") details are provided for your internal use in evaluating and pursuing opportunities only. You may not resell, redistribute, publish, scrape, bulk-export, or share this data or your account access with any third party or non-subscribing agency. Login credentials are personal to the subscribing organization. Violation may result in immediate suspension without refund.

3B.7 Cancellation & Refunds (RFP Service)

You may cancel at any time in accordance with your written agreement; access continues through the end of the paid period, and no partial-period refunds are provided. Per-opportunity unlocks and response-preparation fees are non-refundable once delivered.

3B.8 No Professional Advice

Nothing on the platform constitutes legal, tax, accounting, insurance or financial advice. You are responsible for obtaining your own professional advice as needed.

4. Lead Qualification (Website & Lead Service)

4.1 What Constitutes a Qualified Lead

A qualified lead is defined as a genuine inquiry from a potential customer that includes:

• Valid contact information (name, email, and/or phone number)
• A specific inquiry about your services
• Intent to potentially hire or engage your services
• Geographic relevance to your service area

4.2 What Does NOT Qualify as a Lead

• Spam or automated bot submissions
• Duplicate inquiries from the same person within 30 days
• Job applications or employment inquiries
• Sales solicitations to your business
• Existing customers (unless seeking new services)
• Test submissions or internal inquiries

4.3 Lead Verification

We employ multiple methods to verify lead quality, including:

• CAPTCHA and honeypot fields to prevent spam
• IP address tracking and verification
• Form submission timing analysis
• Content analysis for genuine inquiries

5. User Responsibilities

5.1 Account Information

You are responsible for:

• Providing accurate and complete business information
• Maintaining current contact information
• Keeping your payment information up to date
• Responding to leads in a timely manner

5.2 Prohibited Uses

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Misrepresent your business or services
• Upload content that infringes on intellectual property rights
• Attempt to manipulate or game the lead generation system
• Share or resell leads to third parties
• Use the Service to harm, harass, or defraud others

5.3 Content Standards

All content you provide must be:

• Accurate and not misleading
• Lawful and not infringing on others' rights
• Professional and appropriate for all audiences
• Free from hate speech, discrimination, or offensive material

6. Intellectual Property

6.1 Your Content

You retain all rights to the content you provide for your business profile. By uploading content to our Service, you grant Good Stuart a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content solely for the purpose of operating and promoting our Service.

6.2 Our Platform

The Good Stuart platform, including all software, design, text, images, and other content (excluding user-provided content), is owned by Good Stuart and protected by copyright, trademark, and other intellectual property laws.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about our Service may be used by Good Stuart without any obligation to compensate you.

7. Privacy & Data Protection

7.1 Data Collection

We collect and process data as described in our Privacy Policy, which is incorporated into these Terms by reference.

7.2 Lead Data

Lead information is collected solely for the purpose of connecting potential customers with your business. You agree to:

• Use lead data only for business purposes
• Not sell or share lead data with third parties
• Comply with all applicable data protection laws
• Delete lead data upon request from the lead

7.3 Security

We implement reasonable security measures to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Termination

8.1 Termination by You

You may terminate your account at any time by contacting our support team. Upon termination:

• Your website will be deactivated
• No new leads will be generated or charged
• Any pre-purchased credits remain valid for 12 months
• Your data will be retained for 90 days before deletion

8.2 Termination by Good Stuart

We may suspend or terminate your account if you:

• Violate these Terms
• Fail to pay for leads
• Engage in fraudulent or harmful behavior
• Have excessive refund requests or disputes

8.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that should reasonably survive termination will remain in effect.

9. Disclaimers & Limitations

9.1 Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance and unforeseen circumstances may affect availability.

9.2 Lead Generation

While we employ various marketing and SEO strategies, we cannot guarantee a specific number of leads or business outcomes. Lead volume depends on many factors including your industry, location, and market conditions.

9.3 Third-Party Services

Our Service may integrate with third-party services (payment processors, analytics tools, etc.). We are not responsible for the availability or accuracy of these external services.

9.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOOD STUART SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9.5 Indemnification

You agree to indemnify and hold harmless Good Stuart, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. General Provisions

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good faith negotiations. If unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

10.3 Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

10.4 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

10.5 Entire Agreement

These Terms constitute the entire agreement between you and Good Stuart regarding the use of our Service, superseding any prior agreements.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

These Terms and Conditions were last updated on 31 August 2026.