How to Get More Multi-Year Contracts

Are You Targeting the Right Clients for Multi-Year Contracts?

Getting more multi-year contracts starts with finding the right businesses and homeowners who value ongoing relationships, not just one-off jobs.

Look for property managers, HOAs, commercial buildings, apartment complexes, or repeat homeowners who need regular painting, landscaping, roofing, or repairs.

• Reach out to building managers in your area and ask about their maintenance schedules.
• Network with real estate agents and let them know you offer long-term agreements that keep properties in top shape.
• If you spot repeat jobs in your logbook, those should be your first priority for pitching multi-year services.

The goal is to spend time on relationships that lead to steady, recurring income—not more one-off calls that dry up in a slow season.

How Can You Show You are Worth a Longer Commitment?

If you want more customers locked in for years, you need to prove you are different from the other service pros who disappear after the first job.

Make it easy for people to find pictures of your work by setting up a Google Business Profile and asking every customer to leave an honest review.

Include a real gallery or portfolio on your website, featuring before and after shots, and short stories about problems you have solved for locals.

Let clients speak for you by using platforms like Nextdoor, Angi, and Facebook groups—encourage reviews in those places as well.

If you need a professional online presence built for trust (without paying for fancy things you do not use), look at our onboarding process because Good Stuart offers design and SEO for free and you only pay for actual leads.

How Should You Price and Package Multi-Year Services?

Most clients do not ask for multi-year contracts unless you help them see the value up front.

Give them the choice: a standard one-time service or a package that covers their needs year-round at a fixed rate, with regular check-ins.

• For landscapers, offer basic mowing for one price or a 12-month package that includes spring cleanup, summer treatments, and winter prep.
• For painters, show the cost of an annual touch-up plan versus repainting every few years—with a real breakdown of savings.
• Roofers can provide yearly inspections, gutter cleaning, and minor shingle repairs as part of a service contract, rather than just waiting for leaks to call them back.

Make your long-term package just enough cheaper (or easier to budget) than paying for scattered single jobs—make it a no-brainer for busy clients.

This reduces the time you spend chasing unpaid invoices and replaces price-haggling with regular, predictable work—and a better relationship on both sides.

How Do You Win Trust and Get More Referrals for Ongoing Work?

People sign multi-year contracts with service pros they trust, so every job you do, no matter how small, should help build long-term confidence.

Arrive on time, answer your phone, leave the job site cleaner than you found it, and check in with clients after the work is done.

These small touches are what set you apart from competitors who rush to the next job and never look back.

Send thank you notes or seasonal greetings to your past clients, because people remember who follows up.

When you finish a project, ask if they know any friends or neighbors who could use your help—sometimes the best leads come from simple conversations.

Offer a discount or small freebie to anyone who refers you for a second or third project, and let them know you truly appreciate their support.

Happy customers will actively tell others about you without being asked, so focus on doing things the right way, every time.

If you want even more word of mouth, set up easy online review links so satisfied clients can share their stories with a single click.

On your website and social media, share real feedback and photos of recent projects to help future customers feel comfortable signing on for longer terms.

Is Your Website and Online Presence Working for You or Against You?

Your website should make it easy for people to understand what you offer, see proof of your quality, and reach you with no hassle.

If your site is hard to read, slow to load, or doesn’t show off your best jobs, it’s turning away potential multi-year clients without you knowing.

You don’t need a huge website—just a clean page with reviews, photos, your services, and a contact form that works on any phone or computer.

The only thing that matters online is making it easy for people to feel confident choosing you instead of the next listing they find.

If you’re tired of wasting money on expensive web designers or monthly site fees with no results, consider switching to a setup where you only pay for actual leads.

That’s exactly how Good Stuart works—your design, launching, and SEO are all free, you only pay for valid customer leads, not website visits or ad clicks.

If you want to see how this can start sending you real customers instead of online tire-kickers, check out our fast and simple onboarding process.

This gives you a professional web presence with zero upfront cost, so you can start showing off your past work and winning the trust of bigger, long-term clients today.

Which Systems and Tools Can Save You Time While Growing Repeat Business?

Running a service business means time is your most precious resource, and you cannot afford to be buried in paperwork or missed messages.

Use free or low-cost tools like Google Calendar or Jobber to remind you of upcoming services, send invoices, and keep track of repeat jobs in one place.

You do not need to pay for expensive software if you are just starting—make use of what is already on your phone, like reminders and contacts, to stay on top of client follow-ups.

If you start getting more multi-year contracts, weigh if it’s time for simple job-tracking apps so you never forget a promised inspection or checkup.

A simple spreadsheet with client names, service dates, and renewal deadlines can help you track when to contact people about renewing agreements.

Put all your reviews, project photos, and contracts in cloud storage like Google Drive so you can pull them up anytime a client has a question.

Automate as much as possible, but never cut corners on personal service—clients want to feel taken care of by a real person, not just another company.

The right tools do not cost much, and smart use can help you impress clients, win referrals, and make time for more high-value, multi-year work.

Providing Value That Compels Clients to Commit Long-Term

Clients are willing to sign longer contracts when they trust that you will make their lives easier and keep their properties looking good year after year.

Show prospective clients what they miss out on when using different companies every season—missed maintenance, rushed jobs, confusing billing, and extra headache.

List out the perks of working with you long-term, such as scheduled monthly visits, personalized care, priority scheduling, and no surprise fees.

• Landscapers can include free seasonal flower planting or extra mulch for loyal contract clients.
• Handymen might add an annual safety inspection or emergency call-out at a reduced rate.
• Roofers can offer priority after-storm checks, ensuring contract clients are always at the front of the line after bad weather hits.

Talk with current customers to find out what would keep them coming back, then tailor your packages to address those exact needs.

This approach keeps you in demand and builds a base of steady clients who rely on you, making slow seasons and one-time-only work a thing of the past.

Making Sure Every Lead Counts Toward More Contracts

Not every call or website visit leads to a contract, so it is important to make every opportunity count.

Always answer your phone or respond to online inquiries as soon as possible— quick replies show potential clients they can rely on you for ongoing needs.

When you get a new lead, do not just quote the immediate job—ask if they have any upcoming projects or recurring needs, and mention the benefits of a bundled agreement.

Keep a running list of leads who turned down long-term contracts, and check back with them a few months later—timing can turn a no into a yes once they see your reliability.

If you win a contract, schedule regular follow-ups on your calendar so clients feel looked after and know you are committed beyond the first job.

After finishing work, ask for honest feedback and update your online profiles with good reviews and recent photos—prospects browsing your work will feel more confident choosing you for the long run.

Track which marketing efforts or service packages result in real contracts, so you know where to focus your energy instead of spending on advertising that does not bring real projects.

Using a website platform like ours, where you only pay for qualified leads, forces every dollar to be spent on results, not on vanity numbers or useless web traffic.

Why Communication and Clarity Seal Long-Term Deals

Most service pros lose repeat work because of miscommunication, missed appointments, or unclear terms—fixing this keeps you ahead of larger competitors.

Be clear about what your service contracts cover and what they do not, so clients are not surprised by extra charges or unmet expectations down the road.

Send service reminders (by text, call, or email) before every scheduled appointment—clients appreciate not having to remember or chase you.

If something runs late or changes, let the client know right away—honesty builds trust for years.

At the start of every multi-year contract, walk the client through the timeline, services included, payment schedule, and how to reach you if they have concerns.

Put everything in writing, even if it is just a simple invoice or digital agreement, to protect both you and the client.

When you show you are organized and reliable, clients will happily lock in longer agreements, knowing they can count on you in the seasons to come.

Realistic Investments That Help You Win More Multi-Year Work

You do not need fancy ads or a huge marketing budget to get more long-term clients—what matters is being visible, trustworthy, and easy to reach.

Fill out your Google Business Profile completely, adding real photos and keeping your hours and contact info up to date—this is free and one of the best ways to get seen by local clients searching for multi-year services.

Ask for Google reviews after every job, because even a handful of honest, detailed testimonials can persuade hesitant clients to commit for longer.

Get a professional web page if you do not have one already—ours can be live fast and covers SEO, hosting, and design for free, with no risk since you only pay for leads that turn into actual prospects.

Skip print ads or expensive lead brokers that charge for every phone call, even if the customer does not fit your services—choose options that tie cost to real value instead.

Invest a little time each week into updating your site, posting photos to Facebook or Instagram, and reminding current clients of special long-term offers that reward loyalty.

Small, steady efforts in the right places outperform big upfront spends that do not tie directly to more work and better contracts.

Staying Consistent to Create Predictable Income

Multi-year contracts can smooth out feast-or-famine cycles, but they only come from consistent service and communication.

Follow through on every promise, show up on time, and never miss a scheduled job—this makes you the first call for any future work.

Update your clients on seasonal needs or upcoming appointments so they see you as proactive, not reactive.

Send renewal notices well before contracts expire, and include a thank you or a small bonus for clients who sign on for another year—sometimes a free gutter clean or flower planting tips the scale.

Plan your schedule to prioritize existing contract clients—letting them know they come first encourages them to keep renewing year after year.

Consistency shows that your business is stable and serious about taking care of your clients long-term, leading to more referrals and bigger contracts over time.

Sustained Growth by Treating Every Client Like a Long-Term Partner

Securing more multi-year contracts is not about luck or expensive marketing—it is about being reliable, showing real results, and making clients feel cared for every step of the way.

Focusing on the right clients, delivering visible results, being easy to work with, and providing value are simple, proven ways to grow steady, predictable income in your service business.